Managed Review

Finding a four leaf clover just got easier

Whether conducted on site in one of our (7) locations nationwide, or remotely via a highly-secured VM (virtual machine) network connected directly to our XDD data center in Dallas, TX, XDD Managed Document Review Services are provided by highly-skilled teams who apply the latest technologies, optimized workflow processes and collaborative communication protocols to ensure your projects are delivered accurately, on time and within budget.

Powered with our Esquify Workforce Management Platform, XDD’s team of seasoned attorneys across multiple disciplines, provide clients with flexible, on-demand, scalable expertise customized for each individual project.

• Bar-licensed, highly-qualified attorneys in multiple disciplines
• Review centers in Boston, Chicago, Detroit, Salt Lake City, Miami, Ft. Lauderdale and Indianapolis
• 100% defensible review procedures
• Skilled practitioners in XDD Esquify Workforce Management Platform
• Fully-customizable issue and tagging palettes
• Technology solutions for review efficiencies
• Case and review consultation
• Multi-stage QC process of review decisions
• Dedicated project managers assigned to each case
• Customized workflow design and implementation
• Scalable staff to flex with project needs as they evolve
• Reviewers trained and skilled with kCura Relativity and XDD BlackBar
• Hands-on management teams to optimize processes and report results
• Fully integrated with XDD forensics, processing, hosting and production

XDD Managed Review Locations – (7) Locations Nationwide

XDD Managed Service teams are physically located in multiple locations nationwide.  With ability to scale quickly nationwide, our managed review teams are comprised of seasoned, highly-trained attorneys in multiple fields, savvy with document review and the technologies that optimize the processes.

• Boston, MA
• Chicago, IL
• Ft. Lauderdale, FL
• Indianapolis, IN
• Miami, FL
• Salt Lake City, UT
• Troy / Detroit, MI

XDD Remote Managed Review Services

XDD has the capability to take our reviewer experience remote when required.  Doing so enables hundreds of review attorneys to conduct review projects remotely via a highly-secured VM (virtual machine) network connected directly to our XDD data center in Dallas, TX.

Mirroring same configurations, processes and security protocols, remote reviewers login to the system via a secured, encrypted connection and conduct reviews accordingly, providing the same level of quality reviews for clients.

• All XDD reviewers use the same VM software they utilize in our review centers via the same thin-client equipment which is checked out upon necessity to move to remote contingency
• This provided the same security and tools to conduct reviews – whether performed onsite or remote
• Via an encrypted connection, all reviews are run within our secured datacenter in Carrollton, TX
• All actions are logged and monitored via VM logging, Relativity history, and our proprietary XDD Esquify Workforce Management Platform
• Reviewers cannot copy, paste and / or transfer data outside the system in any way
• Reviewers are only provided access to Relativity, Esquify and office applications to open native files on the VM – not locally – and do not have access to any other systems, websites or local data shares even within the VM
• Proxy servers are used for all external connections, with all logs protected by access control
• Reviewers are logged off automatically when idle per XDD standard security protocols / timing
• Auto log off idle timeout per XDD standard security protocol from all offices
• Reviewers use a Secure Tunnel connection from external XDD owned Laptop / ThinClient to a Virtual machine
• Only necessary ports are open – no public or FTP access
• No USB devices are allowed to be plugged in or data to be transferred
• All connections are performed by TLS handshakes
• XDD on premise Managed Review services can be converted to remote operations with little to no interruption in service or timing

XDD Esquify Workforce Management Platform

From login to completion, all reviewer activity and output are closely monitored by our review team leaders via our XDD Esquify Workforce Management Platform.  Esquify’s patented technology platform enables our review team leaders to actively monitor, manage and report all reviewer activity via a live dashboard configured to optimize productivity, workflow, accuracy and results.

• Monitors work time on the VM directly only when using “approved” software (Relativity, email, office suite to review natives, and Esquify)
• Displays all reviewers time on task within approved applications and review progress, ensuring no lags in productivity
• Enables team leaders to view reviewer screens in real-time, with or without notification
• Takes periodic screenshots for insight into specific work performed
• Provides communication tools for entire team to share information
• Provides analytics on performance, review quality and productivity to drive team accountability and efficiency
• Provides built-in communication and collaboration tools to streamline XDD review team communication, training and expertise

Download XDD Esquify Brochure

XDD Opens New Managed Review Center in Ft. Lauderdale, FL

XDD Industry-Specific Services and Expertise

To complement our core eDiscovery services and as a result of the recent acquisition of Orange Legal Technologies, XDD now provides highly-specialized services within the following industry sectors. XDD employs specially-trained staff within each sector to assist our clients with discovery related needs.

Pharmaceutical Industry

The Pharmaceutical Practice Group has extensive experience with and understanding of ANDA, Paragraph IV, First to File (FTF) as well as industry terminology and associated privilege/confidentiality issues. This knowledge, combined with extensive training and knowledge creates what we believe to be the most effective and efficient Pharma review teams available today.

Financial Services Industry

The Financial Services Practice Group was created to help our financial services and banking customers address the specific needs and challenges associated with Securities Litigation, Government Investigations and Regulatory Issues.

Oil and Gas Industry

The Oil and Gas Practice Group provides managed document review services specific to the oil and gas industry. We’ve built strong relationships with some of the largest providers of intellectual property in oil and gas, providing customized eDiscovery and document review services.

Please contact me regarding XDD Industry-Specific services

Interested in XDD Managed Review Services?

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