Privacy Policy

Xcellence Inc., DBA Xact Data Discovery, hereafter referred to as XDD, is committed to protecting your privacy and wants you to feel secure when using our services and providing information to us.

This privacy policy has been developed in conjunction with PrivacyTrust, a leading online privacy organization to inform you of the information we collect and how it is used. This notice applies to all XDD websites that display or link to this privacy notice.

For personal information of individuals received from the European Economic Area (EEA), XDD is committed to handling such personal information in accordance with the EU-U.S. Privacy Shield as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries.  The data that XDD collects can include Names, Email Addresses, Home Addresses, and Telephone Numbers.  XDD retain your information for 18 months after your last transaction with us.  If protective orders, contracts, written requests, or the like require a different retention period, this 18-month period may change.

If XDD transfers your information to a third-party (e.g. analytics or web hosting vendors), XDD will attempt to ensure the third-party maintains the same level of security as us. We can actively monitor their compliance using TrustBase.  XDD is a participant in the U.S. Department of Commerce’s EU-U.S. Privacy Shield and has certified that we adhere to the EU-U.S. Privacy Shield Principles. XDD is subject to the investigatory and enforcement powers of the Federal Trade Commission.

For more information about the EU-U.S. Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield website at https://www.commerce.gov/privacyshield

Notice and Choice

To the extent permitted by the EU-U.S. Privacy Shield, XDD reserves the right to process personal information in the course of providing professional services to our clients without the knowledge of individuals involved. Where we collect, at the direction of our clients, personal information directly from individuals in the E.U. it remains the responsibility of our client to inform the individual of the purposes for which we collect and use it and the types of non-agent third parties to which the information is disclosed. It remains the responsibility of our client to inform those individuals about the choices and means, if any, offered the individuals for limiting the use or disclosure of their information.

How Can You Access This Information?

XDD collects and processes data under the instruction and direction of our clients. If an individual becomes aware that information we maintain about that individual is inaccurate, or if an individual would like to update or review his or her information, the individual must contact and coordinate with our client and proceed according to that client’s personal information policy.

Will We Share This Information With Third Parties?

XDD will not disclose an individual’s personal information to third parties unless directed by our client or when one or more of the following conditions are true:

  • We have the individual’s permission to make the disclosure;
  • The disclosure is required by law or professional standards;
    • As XDD is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement standards
  • The disclosure is reasonably related to the sale or disposition of all or part of our business;
  • The information in question is publicly available;
  • The disclosure is reasonably necessary for the establishment or defense of legal claims; or
    • The disclosure is to another XDD entity or to persons or entities providing services on our or our client’s behalf (each a “transferee”), consistent with the purpose for which the information was obtained, if the transferee, with respect to the information in question:
    • is subject to law providing an adequate level of privacy protection;
    • has agreed in writing to provide an adequate level of privacy protection; or
    • subscribes to the EU-U.S. Privacy Shield Principles.
  • XDD remains responsible and liable under the Privacy Shield Principles if third parties engaged by XDD process the personal information in a manner inconsistent with the Principles, unless XDD proves that it is not responsible for the event giving rise to the damage.
  • XDD remains responsible and liable under the Privacy Shield Principles if third parties engaged by XDD process the personal information in a manner inconsistent with the Principles, unless XDD proves that it is not responsible for the event giving rise to the damage.

Data Security

XDD’s intent is to strictly protect the security of your personal information, honor your choice for its intended use, and carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We have taken appropriate steps to safeguard and secure information we collect online including the use of encryption when collecting personal information.

XDD will only use data in a way that is compatible with the reason it was collected and authorized by our client.

  • We use cookies to track usage of our site for analytical purposes, and allow you to allow certain social media functions.
  • We do not knowingly collect information from people under the age of 13.
  • Any changes to this policy will be posted on our website: http://www.xactdatadiscovery.com
  • We do not collect payment information via this site.
  • In the event of a merger, the new entity will control the data covered by this policy.

Contacting Us

XDD welcomes your comments and/or questions regarding this privacy statement; please contact us by sending us your feedback to privacy@xactdatadiscovery.com, or writing to:

Xact Data Discovery
5800 Foxridge Drive, Suite 406
Mission, KS 66202

If however you are unhappy with our response to your concerns you can raise an issue with PrivacyTrust, an independent third party dispute resolution service.

If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, you can also submit your complaint to Privacy Trust, an independent third party. Visit https://www.privacytrust.com/drs/xactdatadiscovery to file a complaint.

Finally, as a last resort and in limited situations, EU individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.

Whether you prefer email, text or carrier pigeons, we’re always available.

Discovery starts with listening.

(877) 545-XACT / or / Complete Contact Form